Thank you for shopping at Simply Fresh Content.
If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
You are entitled to revise Your Order within 7 days by giving a “valid” reason for doing so. Refunds are not available. If you’re unhappy with the material supplied by Simply Fresh Content, notify us right away so we can correct it.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We understand the time it takes to identify style of writing. That is why, we provide the first revision of content for free. Free modifications are only available once your order has been approved manually by our system or by you.
Please note, revisions are subject to feedback originally provided during input form upload. If the need for a revision is due to a lack of information or misinformation provided by the client, we do not revise for free.
Revisions usually take at least 24 – 48 hours to accomplish. Revisions requested more than 7 days after your deadline are subject to a 15-50% project fee, which is determined by our management and paid to the writers and editors on your project. There’s no way to bypass this fee since all work is done on our time and we do not work for free.
If you request a change after our 7-day window has closed or if new information is discovered, you will be charged a minimum of 15% fee, up to 50%. The appropriate fee is determined by management.
Refunds are not provided. If you are not satisfied with the content, kindly let us know right away using the chat widget.
Once you receive your revised file, if we were not able to meet your expectation, an account credit may be given on a special case basis.
If you have any questions about our Returns and Refunds Policy, please contact us: